CASE STUDY

ModernTO

$240M Workplace Modernization consolidates 14,900 employees from 55 to 15 locations, cutting 1M sq. ft. EMS Advisors, in joint venture, created the RFP, Master Standing Agreement, and 5-year contract for planning, procurement, refits, migration, landlord liaison, and performance reporting.

Opportunity

  • Consolidate dispersed workplaces
  • into modern, efficient spaces
  • Streamline procurement and contract structures to support large- scale delivery
  • Improve governance, performance oversight, & supplier accountability

Expected Results

  • Consolidated 55 workplaces into 15, freeing 1M sq. ft. for other uses
  • Established RFP & Master Standing Agreement to streamline delivery
  • Implemented frameworks for procurement & performance to improve vendor accountability
  • Established role clarity to strengthen governance &
    decision-making

Approach

“ Working as a collaboration collective enabled timely alignment of specialized expertise with Toronto’s dynamic procurement strategy.”
MJK1 leverages 55+ years in global AEC procurement, contract strategy & operations.
Bethune Puttock offers trusted leadership in real estate strategy, procurement, & delivery.
Think Strategy optimizes real estate & workplace strategy.
Neon Solns Inc. energizes people-centred transformation.

Services

  • Conducted market research of Canadian outsourced PM & FM contracts
  • Advised on sourcing strategies and vendor risk
  • Supported RFQ content, structure, and evaluation
  • Co-developed Statement of Work and MSA
  • Drafted RFP and supported procurement process
  • Guided vendor selection and negotiation
  • Provided risk oversight and post-award support
EMS integrates best-in-class, industry-standard frameworks, including ISO 9001 Quality Management, LEED sustainability, and PMI PMBOK project delivery, to ensure consistent, compliant, and high-performing capital and facilities programs across complex asset portfolios.